Last Updated: 2026
Participation in the DPOWERS Mechanic Reward Program constitutes unconditional acceptance of these Terms, Conditions, and Privacy Policy.
1. Legal Entity
This program is operated by DPOWERS (Shreenathji Hydro Industries), hereinafter referred to as “Company”, acting as a Data Fiduciary under the Digital Personal Data Protection Act, 2023 (DPDP Act).
2. Program Overview
- Applicable only to genuine DPOWERS hydraulic pumps.
- Company reserves right to modify, suspend or terminate program without prior notice.
- Reward value is discretionary and subject to change.
3. Eligibility & Claim Conditions
- One Serial Number = One Reward.
- QR must be scanned from original packaging.
- Installed pump photo with visible serial number mandatory.
- False, manipulated, or duplicate claims will be rejected.
- Company decision is final and binding.
4. Verification Rights
- Company may conduct geo-verification.
- Company may request additional documentation.
- Approval is subject to internal compliance review.
5. Fraud Prevention
- Fraudulent activity may lead to blacklisting.
- Company reserves right to initiate civil or criminal proceedings.
6. Limitation of Liability
- Company not liable for indirect, incidental, or consequential damages.
- Maximum liability limited to reward amount.
7. Indemnity
Participant agrees to indemnify and hold harmless DPOWERS from any claims, losses, damages, liabilities arising from misuse of program.
8. Force Majeure
Company shall not be liable for delay or failure due to events beyond reasonable control including natural disasters, technical failures, regulatory restrictions, banking disruptions.
9. Governing Law
Governed by laws of India. Jurisdiction: Courts of Gujarat, India.
PRIVACY POLICY (DPDP Act 2023 Compliant)
10. Data Fiduciary Declaration
DPOWERS acts as Data Fiduciary under DPDP Act, 2023.
11. Personal Data Collected
- Name
- Mobile Number
- City/Location
- GPS Location Data
- Payment Details
- Installed Pump Photograph
12. Purpose of Processing
- Reward verification
- Fraud detection
- Payment processing
- Internal record maintenance
- Legal compliance
13. Consent
By submitting claim, user provides free, specific, informed, and unambiguous consent under Section 6 of DPDP Act.
14. Data Principal Rights
- Right to access personal data
- Right to correction & erasure
- Right to withdraw consent
- Right to grievance redressal
15. Data Retention
Data retained only as long as necessary for business/legal compliance and thereafter securely deleted.
16. Data Security Safeguards
- Secure servers
- Access control systems
- Encrypted payment processing
- Restricted internal access
17. Third Party Sharing
- Shared only with banking/payment partners
- Shared with legal authorities if required
- No sale of personal data
18. Cross-Border Data Transfer
If data is processed outside India, safeguards will comply with DPDP Act provisions.
19. Grievance Officer
For data related concerns, contact:
Grievance Officer: [Radhe Davda]
Email: info@dpowers.in
Response timeline: Within 30 days.
20. Policy Updates
Company reserves right to update policy without prior notice.
